Archived FAQ’s

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What should I do if I can’t find baby formula?

If you are not able to obtain your desired formula, speak to your pediatrician about the best and safest alternative. The U.S. Food & Drug Administration (FDA) has also announced steps to help improve the supply of infant and specialty formula products.

If you are struggling to find baby formula during a shortage, visit the
U.S. Department of Health and Human Services and the
American Academy of Pediatrics for additional resources.

Why are infant formulas regulated by the FDA?

The FDA ensures that infant formula contains the correct balance of nutrients needed for healthy development, including vitamins and minerals. It also verifies that formula is free from harmful contaminants.

What can happen if you make your own formula?

Homemade formula carries risks. Contamination can lead to infection, and incorrect amounts of vitamins or minerals can cause overdose or nutritional deficiencies, which may impact a baby’s growth and development.

Why can’t I dilute infant formula?

Diluting infant formula can result in a baby receiving too much water. This can disrupt brain function and cause dangerous electrolyte imbalances.

If you have questions or concerns, or if someone has been exposed to homemade or non-approved infant formula, call Poison Help at 1-800-222-1222.

What COVID-19 social media resources are available?

Download our COVID-19 Social Media Toolkit (PDF). This resource provides social media messaging and information related to poisoning concerns during COVID-19.

Who should I contact with questions related to COVID-19?

  • The Minnesota Department of Health (MDH) has a COVID-19 public hotline available from 9 a.m. to 7 p.m. Monday–Friday and 10 a.m. to 6 p.m. on Saturdays: 1-833-431-2053.
  • Visit the MDH COVID-19 website or the CDC COVID-19 website for the most accurate and up-to-date information.

Are more poison exposures happening due to COVID-19?

  • Poison centers across the country have seen an increase in calls related to hand sanitizer, bleach, and other cleaning products. This is likely due to increased use of these products and more time spent at home.
  • As you clean and disinfect your home, remember that products can be harmful if used incorrectly, in the wrong amount, or by the wrong person. Key prevention tips include:
    • Always read the label
    • Follow safety warnings
    • Dilute products as directed
    • Ensure good ventilation by opening windows and doors
    • Do not mix cleaning products
    • Keep products up, away, and out of sight and reach of children
  • Download MDH Cleaning & Disinfecting for COVID-19 (PDF) for more information.
  • For Spanish resources, visit the CDC page on Cleaning and Disinfecting Your Home and select “Other Languages,” or visit the National Pesticide Information Center.

Need help accessing these materials? We are working to make all documents on this page accessible. If you need this information in another format, please call Poison Help at 1-800-222-1222.